Last updated: July 10, 2026
We collect information you provide directly when requesting our services, including your name, email address, property details, and service preferences. We also collect usage data through cookies and similar technologies when you visit our website.
We use collected information to provide property preparation services, communicate about your requests, improve our website, and comply with legal obligations. We do not sell or rent your personal information to third parties.
Your information is stored securely on servers located in the United Kingdom. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
We may share limited information with service providers who assist in delivering our services, such as maintenance contractors or compliance inspectors. These parties are contractually obligated to protect your data and use it only for specified purposes.
Under UK data protection law, you have the right to access, correct, delete, or restrict the processing of your personal information. You may also object to certain uses of your data or request data portability. To exercise these rights, contact us at [email protected].
Our website uses cookies to enhance functionality and analyze usage patterns. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.
We retain your personal information for as long as necessary to provide services and comply with legal requirements. Service-related data is typically retained for seven years following the last interaction.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website.
For questions about this privacy policy or our data practices, contact us at [email protected].